November 14th 2023

AtomOS 11.03.00 Firmware Release Notes

Shogun Connect

Installation Instructions

Atomos recommends that your Shogun Connect is plugged into mains power before commencing the firmware update.

1. Insert a compatible, formatted SSD into the Docking Station.
2. Unzip the downloaded file and copy the ATOMSGC.FW file to the root directory of the SSD.
3. Eject the SSD according to operating system guidelines.
4. Insert the SSD into the Shogun Connect.
5. Power on the Shogun Connect and the firmware upgrade process will begin automatically.
   Note: If your Shogun Connect is already powered on, you will be prompted to perform the firmware upgrade when a drive containing new firmware is inserted.
6. Once the upgrade is complete, your Shogun Connect will power itself down.
7. Power your Shogun Connect back on and the device will automatically complete the update process.
8. To verify if the firmware upgrade was successfully completed, navigate to the main menu and scroll to the info tab.

Note: Once firmware 11.03.00 is successfully installed on your Shogun Connect, the unit may reboot to update its internal hardware modules. Do not interrupt the firmware installation process.

New Features

Atomos SegmentPro

Atomos SegmentPro is another powerful new tool exclusive to our completely redesigned AtomOS 11 operating system. It allows users to segment/split long recordings into user-defined chunks, adding even more flexibility to the production workflow. The segmenting can be defined by setting a custom file size limit, or also a timer – all without dropping a frame.

Configuring SegmentPro

1. To enable SegmentPro, scroll over to the new Segment tab in your device's main menu.
2. In there, enable SegmentPro by tapping on the Enable/Disable radio button.
3. Next, select the chunking method you'd like to use.
   • Split once the user-defined file size limit is reached. Example: Split a continuous recording into a new clip, every time the previously configured 10 GB limit is reached.
   • Split after a user-defined time/duration limit elapses. Example: Split a continuous recording in 10-minute intervals.
4. Now, when you press the record button, your recordings will be automatically split into chunks, based on the parameters you've previously selected.

Compatible Recording Formats

• ProRes RAW
• ProRes
• DNx
• H.265

Operational Considerations

• SegmentPro is currently only available for offline and C2C 'single' recording scenarios. It is not available when C2C is configured in Dual Recording C2C mode. 
  • C2C Progressive uploads will be disabled whilst SegmentPro is active, and the files will start to upload on stop only.
  • Please note that all functions in the Segment tab get greyed out when your device is configured for C2C via Atomos Cloud Studio. You can quickly disconnect from the Atomos Cloud by navigating to the Connect tab and pressing the Connect button, which then unlocks the SegmentPro feature again.
• When SegmentPro is enabled, the file naming follows the user selected file naming scheme, but adds an extra 'Segment Suffix' to the filename.
• The maximum number of segments for a single, otherwise uninterrupted recording is 99. When segment 99 is getting recorded, it will ignore the previously configured chunking parameters, and the device will continue recording uninterruptedly until the user manually stops the recording.
• The shortest chunking duration is 1 minute, and the minimum file size limit for chunks is 1 GB.

Bug Fixes & Minor Changes

Along with the implementation of Atomos SegmentPro, 11.03.00 also includes various bug fixes and less obvious changes.

• Resolved an issue that resulted in frame drops/split files when recording 4Kp60 clips in C2C mode.
• Resolved an issue where clips in the DCI aspect ratio (17:9) were incorrectly cropped to 16:9 in the C2C single record mode.

Known Limitations to be resolved in future releases

• It may take up to 10 seconds for Wi-Fi and Ethernet connections to re-established when users switch between record and playback mode. Please allow the system time to automatically reconnect to your network.
• After a reboot, only start recording in C2C mode once your device is fully connected to the internet (this may take up to 10 seconds). If you don’t wait for the connection to establish, you might end up with duplicate uploads in your C2C destination folder.
• In the RAW + Proxy C2C mode, recording is disabled if the device is being fed a 2Kp59.94 RAW feed from a Sony FX9.
• In RemoteView mode, you may experience UI freezes after switching frame rates mid-transmission. We recommend sticking to a single frame rate while using RemoteView.
• When switching to a DCI 4K resolution with H.265 selected as the recording format, RemoteView might not work as expected. We recommend sticking to 16:9 when selecting H.265 as the record format in RemoteView mode.
• When outputting 720p to other devices via HDMI/SDI, there's a chance that image artefacts will be present on the receiving end.
• When playing back an H.265 clip that was recorded at 720p50 & 720p59.94, the Zoom and Waveform monitoring functions are disabled.
• The Waveform monitor tool is not available for 8kp30 and 6Kp60 RAW inputs.
• Network Record Control is not available when H.265 is selected as the record format.
• If the user boots into ProRes RAW recording mode with a YCC SDI Input, the monitoring image may be incorrect. Monitoring and Recording whilst outputting a RAW signal to the Shogun in ProRes RAW mode will work as expected.
• If switching between different camera models whilst HDMI Compatibility mode is selected, ensure that you reboot the Shogun Connect before Connecting a new camera.
• Performance may be sluggish when using two AtomRemote apps connected to a single Shogun Connect. Please only pair one AtomRemote app per device.
• When recording H.265 codec with audio inputs above 3/4 enabled, it is possible the audio tracks will not be recorded.
• Connecting a 4Kp60 input to a Live Show with output at p59.94 will fail to transmit, setting the input signal to p59.94 and you will be able to stream.
• Uploading to C2C can become stuck with a queue of files in dual record codec mode, even though the arrow indicates the upload is in progress. To get the queue uploading, you can either go to the Connect page, disable and then enable Connect mode, or restart the device to resume the upload.
• Once a scheduled playback or recording has been activated, changing the device's date or time is not advised and will impact when the scheduled event triggers.
• In SDI source mode and DETECT set to Auto (for Matching Camera Filenames/Trigger/Timecode) it is possible the detection fails to recognise the timecode input from the camera. This can be fixed by selecting on the input page DETECT to OFF, then in the timecode page set source to Rec Run and then on the input page set Detect to Auto and the Source should be displayed correctly.
• With C2C enabled, selecting a H.265 video for playback, the selected file sometimes will fail to start with only a black screen displayed. Returning to the menu and then closing the menu should start the playback.
• When shooting in the DCI aspect ratio with dual record enabled, the proxy files are cropped to the HD aspect ratio.