September 29th 2023

AtomOS 11.02.00 Firmware Release Notes

Upgrading your Shogun Connect to AtomOS 11

AtomOS 11 is the first major redesign of our bespoke operating system since 2018, and we're excited to offer it as a free upgrade for your Shogun Connect. This upgrade from AtomOS 10 to AtomOS 11 is a one-way process and cannot be reversed, as will permanently reconfigure your Shogun Connect. Please note that this is the only path for future upgrades and bug fixes. AtomOS 10 for the Shogun Connect will no longer receive any new updates.

Installation Instructions

Atomos recommends that your Shogun Connect is plugged into mains power before commencing the firmware update.

1. Insert a compatible, formatted SSD into the Docking Station.
2. Unzip the downloaded file and copy the ATOMSGC.FW file to the root directory of the SSD.
3. Eject the SSD according to operating system guidelines.
4. Insert the SSD into the Shogun Connect.
5. Power on the Shogun Connect and the firmware upgrade process will begin automatically.
   Note: If your Shogun Connect is already powered on, you will be prompted to perform the firmware upgrade when a drive containing new firmware is inserted.
6. Once the upgrade is complete, your Shogun Connect will power itself down.
7. Power your Shogun Connect back on and the device will automatically complete the update process.
8. To verify if the firmware upgrade was successfully completed, navigate to the main menu and scroll to the info tab.

New Features

10-Bit Support for C2C Workflows

This release includes improvements for our device C2C uploads to Frame.io, Atomos Edit and Sony Ci Media. Users now have the option to adjust the Bit depth of their C2C clips via Atomos Cloud Studio. Previously, our devices were limited to uploading C2C clips in 8-bit only, but now, uploading 10-bit clips is available for both Dual (Hero + Proxy) and Single (Hero only) C2C modes.

Configuration: Atomos Cloud Studio will provide a "Bit depth" field in the "Edit Destination" dialog when "Quality" is set to "Custom".

The following combinations of options will be configurable via Atomos Cloud Studio:

• 720p 
  • B-Frames: On or Off
  • Bit depth: 8-bit & 10-bit
  • Chroma subsampling: 4:2:2
• 1080p
  • B-Frames: On or Off
  • Bit depth: 8-bit & 10-bit
  • Chroma subsampling: 4:2:2
• 4K
  • B-Frames: Off
  • Bit-depth: 8-bit & 10-bit
  • Chroma subsampling: 4:2:2
• 4K
  • B-Frames: On
  • Bit-depth: 8-bit
  • Chroma subsampling: 4:2:0

Note: An Atomos Cloud Studio Premium subscription is required to access the Custom Quality setting where the Bit depth setting is configured.

Bug Fixes & Minor Changes

Along with the improvements to the C2C workflows, 11.02.01 also includes various bug fixes and less obvious changes.

• Resolved an issue where the SDI output signal properties weren't reported correctly after changing the input signal's frame rate.
• Resolved an issue that caused the Metadata crop options to not be displayed in the device's Record menu.
• Resolved an issue that caused C2C files not to upload, when SDI File Naming was enabled, but the name of the recorded file surpassed 50 characters.
• Removal of the welcome tour dialog after booting into AtomOS 11.

Known Limitations to be resolved in future releases

• It may take up to 10 seconds for Wi-Fi and Ethernet connections to re-established when users switch between record and playback mode. Please allow the system time to automatically reconnect to your network.
• After a reboot, only start recording in C2C mode once your device is fully connected to the internet (this may take up to 10 seconds). If you don’t wait for the connection to establish, you might end up with duplicate uploads in your C2C destination folder.
• In the RAW + Proxy C2C mode, recording is disabled if the device is being fed a 2Kp59.94 RAW feed from a Sony FX9.
• In RemoteView mode, you may experience UI freezes after switching frame rates mid-transmission. We recommend sticking to a single frame rate while using RemoteView.
• When switching to a DCI 4K resolution with H.265 selected as the recording format, RemoteView might not work as expected. We recommend sticking to 16:9 when selecting H.265 as the record format in RemoteView mode.
• When outputting 720p to other devices via HDMI/SDI, there's a chance that image artefacts will be present on the receiving end.
• When playing back an H.265 clip that was recorded at 720p50 & 720p59.94, the Zoom and Waveform monitoring functions are disabled.
• The Waveform monitor tool is not available for 8kp30 and 6Kp60 RAW inputs.
• Network Record Control is not available when H.265 is selected as the record format.
• If the user boots into ProRes RAW recording mode with a YCC SDI Input, the monitoring image may be incorrect. Monitoring and Recording whilst outputting a RAW signal to the Shogun in ProRes RAW mode will work as expected.
• If switching between different camera models whilst HDMI Compatibility mode is selected, ensure that you reboot the Shogun Connect before Connecting a new camera.
• Performance may be sluggish when using two AtomRemote apps connected to a single Shogun Connect. Please only pair one AtomRemote app per device.
• When recording H.265 codec with audio inputs above 3/4 enabled, it is possible the audio tracks will not be recorded.
• Connecting a 4Kp60 input to a Live Show with output at p59.94 will fail to transmit, setting the input signal to p59.94 and you will be able to stream.
• Uploading to C2C can become stuck with a queue of files in dual record codec mode, even though the arrow indicates the upload is in progress. To get the queue uploading, you can either go to the Connect page, disable and then enable Connect mode, or restart the device to resume the upload.
• Once a scheduled playback or recording has been activated, changing the device's date or time is not advised and will impact when the scheduled event triggers.
• In SDI source mode and DETECT set to Auto (for Matching Camera Filenames/Trigger/Timecode) it is possible the detection fails to recognise the timecode input from the camera. This can be fixed by selecting on the input page DETECT to OFF, then in the timecode page set source to Rec Run and then on the input page set Detect to Auto and the Source should be displayed correctly.
• With C2C enabled, selecting a H.265 video for playback, the selected file sometimes will fail to start with only a black screen displayed. Returning to the menu and then closing the menu should start the playback.
• When shooting in the DCI aspect ratio with dual record enabled, the proxy files are cropped to the HD aspect ratio.